We interpreted Canada to be all of Canada.
- IKO (Mississauga, ON)
- …people who hold these values. People like you! Job Description Reporting to the Director, Global Service Desk , the Manager , Service Desk has overall ... CANDIDATE; + Minimum 5 to 10 years of demonstrated IT / Service Desk Management experience in...3 to 5 years of experience as a people manager + Demonstrated experience in the operation and administration… more
- HUB International (Toronto, ON)
- …+ Develop and implement team training programs to improve technical skills and customer service . + Service Desk Operations: + Oversee day-to-day operations ... (end user computing, network, security, infrastructure) to improve overall IT service delivery. + Work with department...satisfaction surveys to gather feedback and continuously improve the service desk experience. + Act as the… more
- TD Bank (Toronto, ON)
- …+ As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines ... does not equal boring. Not at TD, anyway. TD IT Operations is home to a team of highly...team of highly valued professionals recognized for both their customer- service mindsets and dedication to seamless 24-7 running of… more
- Marriott (Toronto, ON)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Supporting the… more
- City of Windsor (Windsor, ON)
- …implementing all IT policies and procedures, including those for architecture, IT standards, purchasing, and service provision. + Oversee negotiation and ... administration of vendor, outsourcer, and consultant contracts and service agreements. + Manage IT staffing, including recruitment, supervision, scheduling,… more
- SickKids (Toronto, ON)
- …management and agile delivery methodologies.?? + Familiarity with ITIL change management and IT Service Desk (ITSM) best practices.? **Here's what you'll ... experience; 5 years of which must be as a Project Manager in a technical / IT environment. + Project Management Certification (PMP, PRINCE2,) or master's in… more
- Bell (Fredericton, NB)
- …overall accountability to support our customers with Day 2 activities. The Incident Manager is accountable to provide pro-active or re-active solutions for all the ... business model is highly customer-centric, with shared accountability between Service teams for managing customer issues. This seamless approach...of new IP & Value Added Services. The Incident Manager plays a key role and is an integral… more
- Omni Hotels (Toronto, ON)
- …or weekend guest relationship-building meetings or activities at discretion of Sales Manager + Additional marketing or guest service assignments as directed ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...match Job Description TheOmni King Edward Hotelis seeking aSales Manager (18 Months - Maternity Contract) to join their… more
- Entrust (QC)
- …help us anticipate the future. **Senior** **Data Science & Industrial Engineering Manager (Printing & Packaging)** The Senior Data Science & Industrial Engineering ... Manager is responsible for leading and overseeing the data analytics service offering. Initially, this role will support the global sales team in selling… more
- NTT America, Inc. (Vancouver, BC)
- …phone directly from the VIP client or calls transferred from the Technical Service Desk . Performs advanced trouble shooting techniques to address complex ... select group of senior executive users who possess unique IT support requirements. + ESS Technicians are seasoned ...current or potential problems with systems, applications, or customer service requirements. + Provides feedback to Manager … more
- Ricoh Americas Corporation (Calgary, AB)
- …for the completion of the monthly management report as directed by the Site Manager /Supervisor; �. Orders paper, toner and other office supplies; �. Assist Site ... Manager or Supervisor in offering suggestions for improvement to...equipment support. * Submit and track maintenance and facility service requests. * Set up and organize conference rooms,… more
- Telesat (Ottawa, ON)
- …Telesat on X and LinkedIn or visit www.telesat.com Reporting to the Lightspeed IT Services Manager , the incumbent provides the technical leadership and ... a legacy of engineering excellence, reliability and industry-leading customer service , Telesat has grown to be one of the...+ Build rapport and elicit problem details from help desk customers. + Identify, diagnose, and resolve level one… more
- IKO (Mississauga, ON)
- …+ Identify continuous improvement opportunities + Take ownership for all assigned Service Desk incidents and requests + Participating in support taskforces ... fully on-site in Mississauga , ON and reports to the Senior Manager , ERP. WHAT'S IN IT FOR YOU? + Competitive compensation/pay package (Salary Range: TBD) +… more
- Scotiabank (Toronto, ON)
- …complex, multi-faceted problems to meet the system needs of the Equity Research Desk and their internal and external customers. + Collaborate with business partners, ... objectives, process, and requirements. + Participate in all phases of the IT System Development Lifecycle (SDLC). Act as a liaison between developers/other… more
- Interfor (Burnaby, BC)
- …**Support: Human Resources Functions & Employees:** + Support a triage, service desk module for support inquiries, supporting advanced troubleshooting ... the Future of HR Tech** - Work with HR, IT , and vendors to implement new tools, upgrades, and...Coordinators. + Create, maintain, and deliver system administrators and employee/ manager user training materials (how-to guides) and training sessions,… more