We interpreted Canada to be all of Canada.
- Serco (ON)
- …all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based ... deemed by Serco. + Must participate in Initial and maintenance training for Customer Service Agent . **Qualifications** **SUMMARY/PURPOSE:** + Evaluates an… more
- NTT America, Inc. (Toronto, ON)
- …solution design, integration, and technical oversight of our AI initiatives for modern customer service management. The candidate must have a solid technical ... at NTT DATA** We are seeking a dynamic AI Agent Solutions Architect to enhance our contact center service offering to drive business outcome. This role includes… more
- City of Toronto (Toronto, ON)
- …related to the Traffic Agent program, giving high regard to customer service . + Liaises with elected officials, utility companies, public agencies, ... PROGRAM MANAGER TRAFFIC AGENT PROGRAM + **Job ID:** 56486 + **Job...of the Memorandum of Understanding with the Toronto Police Service . + Supports and assists in formulating policy and… more
- Horizon Air (Sidney, BC)
- …benefits that are all designed to take you places. **Role Summary** The Passenger Service Agent is responsible for assisting guests with travel needs by ... Canada. **Preferred** + A minimum of 1 year of customer service or community service ...decisions are based only on valid job requirements; and ( 3 ) Ensure that all personnel actions and employment activities… more
- Bombardier (Dorval, QC)
- …in this role?** + You have 3 to 5 years of experience in a customer service role + You have great communication skills in English and French (spoken and ... via the Telephone, Email, Online Portal and follow-up on customer deliveries + Manage critical shortages of parts in...of parts in order to support the return to service of an aircraft on ground + Manage client… more
- Philips (Mississauga, ON)
- As a Bilingual Customer Service Administrator, you'll provide customer support, maintain relationships with internal and external customers, and process ... responsibilities for this position are as a Contact Center Agent and Parts Order Desk Administrator during business hours....requests; tracking captured data to identify patterns for improved customer service . + Ordering parts for customers… more
- Moneris (Toronto, ON)
- …equivalent work experience. + 3 + years of experience in call center or customer service . + 1+ year of leadership or people management experience. + ... Moneris Career - The Opportunity** As a Team Lead, Customer Service , you will be accountable for...consistently and ethically - Average Handle Time, Schedule compliance, agent yield, Service Levels, Average Speed of… more
- Parker Hannifin Corporation (Milton, ON)
- …problem solve and be proactive while working in a team environment and providing excellent customer service * Change agent * Superior follow up and ... Customer Service Rep Location : MILTON, ON, Canada Job Family : Support Job Type : Regular Posted : May 3 , 2025 Job ID : 56795 Back to Search Results Job… more
- Scotiabank (Montréal, QC)
- …culture. The Manager's primary focus will be to coach a team of Customer Service Representatives (CSRs) and IIROC licensed Investment Representatives (IRs) and ... and direction to their team related to product knowledge, customer service behaviors, and process and policy...to the maximization of team efficiency by:** + Managing agent productivity (eg customer commitment/available time, readiness,… more
- Capgemini (Calgary, AB)
- …This role requires leadership, strong technical expertise, and experience in delivering customer service solutions on the Salesforce platform, ensuring seamless ... applications (eg, telephony, chatbots, knowledge management tools) to streamline customer service operations. + Optimizing Processes: Analyze business… more
- NTT America, Inc. (Halifax, NS)
- …position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in ... in a fast-paced environment Basic Qualifications Minimum 1 year Customer Service -Call Center experience This position is...is a part of NTT Group, which invests over $ 3 .6 billion each year in R&D to help organizations… more
- Keurig Dr Pepper (Montréal, QC)
- …case resolutions; train new hires; assist manager in monitoring performance including customer service skills, quality audits and drive positive team engagement. ... **Overview:** **Superviseur des Operations RH** 7260 Saint-Urbain, Montreal 3 jours sur site ou selon les besoins...related field. + Experience in fast paced, high volume, customer support service role + Strong written… more
- Patterson Companies, Inc. (QC)
- …sales, or an equivalent combination of education and experience. * Exceptional customer service and organization skills. * Bilingual: Fluent in speaking, ... and successful organization. _Kane Veterinary Supplies est un grossiste et agent manufacturier canadien specialise dans la distribution de produits de qualite… more
- Patterson Companies, Inc. (QC)
- …strategies to maximize the company's growth and profitability by providing outstanding customer service and excellent vendor relations. **ESSENTIAL FUNCTIONS** * ... Veterinary Supplies is a Canadian wholesale distributor and manufacturer agent that provides excellence in the distribution of the...of sales experience, preferably in a related industry * 3 + years' experience in a wholesale distribution center *… more
- Zurich NA (Toronto, ON)
- …required. * Have a working understanding of Facultative reinsurance and/or Managing General Agent placements * Make agent /broker/ customer and on-sight calls ... levels on highly complex assignments ensuring a high level service to customers. This is a unique opportunity to...and develop recommendations to solve unique business unit and customer problems **Job Qualifications - What you bring to… more
- Sedgwick (ON)
- …university preferred. Experience Three ( 3 ) years of call center or customer service experience or equivalent combination of education and experience ... de l'equipe d'assistance (Variable Shifts) PRIMARY PURPOSE: To assist customer service representatives in expediting the application by… more
- Amazon (Vancouver, BC)
- …requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements,...we can't achieve in the cloud. Basic Qualifications - 3 + years of experience in cloud architecture and implementation… more
- TD Bank (Toronto, ON)
- …capacity planning and scaling of network infrastructure to meet growing demands. ** CUSTOMER ** + Leverage deep technology expertise for own area of specialization to ... + Act as the expert or lead innovator and agent of change for the programs and services under...timelines + Support a positive work environment that promotes service to the business, quality, innovation and teamwork and… more
- Heart & Stroke (Toronto, ON)
- …value ($30 million annually) and complexity of this portfolio. Excellent communication and customer service skills are key to working with internal and external ... with donors, external insurance consultants/agents, legal representatives and internal stakeholders. Customer Service + Advise Legacy Team when new major… more
- Bell (Montréal, QC)
- …this opportunity with a candidate who has excellent technical, leadership and customer service skills. **Key Responsibilities** + Provide technical leadership ... clients + Troubleshoot real time issues with focus on customer impact reduction and service stability +...agent of change in the evolution of the service with the product and service management… more